Shipping schedule

If the item is a pre-order item, please see the below schedule for the next available shipment.

Boards

Tabou Boards

Novenove Boards

Booms

AL360 Boom

Gun Sails Boom

Sails/Masts

Avanti Sails / Masts

Gaastra Sails / Masts

Gun Sails / Masts

​

Frequently asked Questions (FAQ)

**ORDERING WINDSURF BOARDS / SAILS / BOOMS/FINS**

Board, Sails and booms we do not stock, unless mentioned specifically.
-Pre order items, we will mentioned (Pre order)
-In stock items, we will mention (in stock)
The maximum lead time would be 3 months from ordering date

**OTHER ACCESSORIES (IF YOU COULDN'T FIND IT ON OUR WEBSITE)**

If you see something that isn't available on our website, such as sail parts or special accessories
Please kindly email us at info@h2o-world.com we might be able to find it for you.

SHIPPING COST & METHOD (HONG KONG ORDERS)

-Free shipping for orders over $500
-Small items can be shipped to (Tracking number will be provided)

• Post office (Locations)
• SF Express Locker (Locations) *45 cm extensions cannot fit into the lockers
• SF Express Service Center (Locations)
• SF Store (Locations)
• Office address
• Home address

-Big items will need to be specially arranged and will call to confirm delivery location, such as

• Windsurf boards
• Windsurf sails
• Windsurf booms
• Board bags

***$30 for shipping for orders under $500***
***In case that an item is out of stock or we do not have enough stock, we will inform you before shipping***

SHIPPING COST & METHOD (INTERNATIONAL ORDERS)

For international orders:
Please kindly email us at info@h2o-world.com for a shipping quote as many items are oversize and require special handling.

WHEN WE WILL SHIP YOUR ITEM

​Small Items will be shipped out every Monday and Thursday (except on Holidays, which we will ship the next business day)

We will provide you with the tracking number and link as soon as it is shipped, thank you.

WARRANTY ISSUES

RETURN ISSUES